Roku setup

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How to setup without original remote

My original remote was broken from the start I can’t remeber what happened so I never set it up. Well now that I am trying to set it up with the replacement remote it won’t work because it has never been connected to the internet. What to do? I can’t get a mobile hotspot but I have WiFi.

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1 REPLY 1
DBDukes
Community Streaming Expert

Re: How to setup without original remote

We need to know which Roku device you have. The name, and more importantly, the model number, are on the box. The model number is likely on a label on the device somewhere.

Depending on which device you have, it may be possible to get a cheap replacement remote locally and set it up tonight.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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