Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
greggp
Newbie

Help with log out log in with other acct Do i loose all my apps and it does a factory reset ????

Help with log out log in with other acct Do i loose all my apps and it does a factory reset ????   why would it not load the apps thats with my other acct i want to log into with. A factory reset means that 2nd roku will not automatically load my acct i want to use? I have to reinstall all apps ? 

0 Kudos
1 REPLY 1
atc98092
Community Streaming Expert

Re: Help with log out log in with other acct Do i loose all my apps and it does a factory reset ????

A factory reset returns a Roku device to as delivered when new condition, with the exception of it keeping whatever OS version has been installed. It does not revert the OS back to what it had from the factory.

When you link the device to an existing Roku user account, it will automatically install all channels that are associated with that user account, along with some defaults that Roku feels you might want, even if they currently aren't part of the user profile. But you will have to log into any channel that requires user authentication (such as Netflix), as Roku does not retain that information in their database. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos