Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Getting past the pairing screen ?

When setting up my remote blinks green but the tv is stuck on the screen that says Pair your remote. Can’t get past it … tries pushing the ok button and nothing works!

0 Kudos
Roku Guru

Re: Getting past the pairing screen ?

Make sure you are using the supplied USB AC adapter (and not your TV's USB ports)

Try holding the remote just a few inches from the Roku.

If need be:

1) Pull the batteries out

2) Restart Roku

3) At the pairing screen, replace the batteries (should be flashing green) and hold it a few inches away (give it 10-20 seconds)

0 Kudos