Roku can do nothing to fix a problem with a 3rd party app. Roku does not develop apps for other providers. In this case, Fox is the only company that can resolve the problem with the app. Also, it's entirely possible that the problem isn't even with the app, but something back at their server end. It has happened with other providers in the past, so not unheard of.
Dan
Roku Community Streaming Expert
Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.
I am not a Roku employee, just another user.
