Roku setup

Help getting started with Roku devices, including setup, connecting your device to your TV, linking a Roku device to your account at, adding channels, subscribing to services, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 7

First Setup for Hisense Roku TV

Fresh out of the box.   Remote works fine.   TV comes on, but only shows lit up 'cracks'.  I am using the AV In, white, yellow and red connectors.   The old tv was working fine.   But now nothing.   Even if I remove the AV In wires the screen is the same.   I have restarted it several times using the remote, nothing.  I have unplugged it, nothing.    Help!!!!    TIA

0 Kudos
Community Streaming Expert

Re: First Setup for Hisense Roku TV

You should contact Hisense since they manufactured the TV or just take it back to where you got it.  That sounds like a pretty major malfunction.

Where can I get support for my Roku TV™? | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
0 Kudos