Roku setup

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Didn’t receive the activation link

Hi, I was having trouble with my Roku Premiere 4620x and decided to do a factory reset… since then i’m being stuck in the activation link process… I don’t have Hotspot in my phone or access to another internet spot… been dealing with this since Saturday, hoping will work next day, but nothing happened… please help


Thanks a lot!


Re: Didn’t receive the activation link

I am having this exact problem-what is the remedy???

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Community Moderator
Community Moderator

Re: Didn’t receive the activation link

Hi @DeniseMcMullin,

Thanks for posting in the Roku Community!

Can you please provide us with more specific information about the issue you are experiencing? What troubleshooting steps have you taken so far to try to resolve the issue? 

With more detailed information, we will be able to assist you further.

Best regards,

Mary F.
Roku Community Moderator
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