Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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eli-r
Newbie

Re: No email for activation

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I too am having an activation issue. I am not getting the emails, and nothing in spam either. I activated another ROKU tv a few weeks ago, it was very easy, but something is not working right this time. Please help! 

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Re: No email for activation

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@RokuTannerDYour post is from march of 2020, here it is march 2021 and this issue is still happening!? Just bought a roku tv and having the EXACT issue. Have reset, re-entered, rebooted, used different emails,, ETC!..... still no activation link. 

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RokuMary-F
Community Moderator
Community Moderator

Re: No email for activation

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Hi @eli-r,

We appreciate your post.

Please send me a private message with your Roku account email address, and include the serial number/device id of the Roku device along with a summary of the issue you are experiencing. 

Please keep us posted.

Thanks,

Mary

Mary F.
Roku Community Moderator
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Mak2
Newbie

Re: ROKU device won't accept my email address

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[personal information removed]

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RokuMary-F
Community Moderator
Community Moderator

Re: ROKU device won't accept my email address

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Hi @Mak2,

Thanks for the post.

Can you please provide us with more specific information about the issue you are experiencing?

With more information, we will be able to assist you further.

Thanks,

Mary

 

Mary F.
Roku Community Moderator
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bhearn
Reel Rookie

Re: No email for activation

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my email [personal information removed]

Model 3930X

serial 50082000000duwG8T

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WhatBunchaDopes
Channel Surfer

Re: ROKU device won't accept my email address

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This must be happening to me today.  I have for YEARS used a ROKU account with a valid personal email address.  I have a domain so i often make stuff like "roku@mydomainwhatever.nope" for things like this.  the EMAIL works fine. but this time - despite having a handful of other Roku devices registered under it and working FINE right now... seems to not work.  Totally irritating. 

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Re: ROKU device won't accept my email address

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Same thing is happening to me and I absolutely cannot get in. I’ve tried every email. 

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Re: No email for activation

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Hi, 

I am setting up my Roku. I made an account online before getting my Roku, when it asked for me to put in my email I did and it is saying it can not reach my email. I have tried 10 times and I have no clue what to do not. I have also restarted the roku and that is not working either. 

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tyliviaaa1
Newbie

Re: ROKU device won't accept my email address

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what kind of email did you have to create?

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