Roku setup

[Cynthiairene13]

It is not sending an activation email so I can't use it.. 

Never had this issue on any of my other TVs tried twice to get a code. 

[jillw1999]

I’m trying to set mine up, too, and it won’t send the activation email.

[Jeff257]

Same issue....not receiving activation email. First device setup yesterday was a non-issue.

[Latifehhashemi]

Same here trying to set it up right now and been waiting for a code twice now

[atc98092]

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@Latifehhashemi wrote:

Same here trying to set it up right now and been waiting for a code twice now

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There is no code with the new devices. You enter your Roku user account email address on the setup screen of the Roku, and then you get an email with a link to complete the registration. They eliminated entering a code on a web site, since that was how the scammers were trapping users with a phony web site. 

If you haven't received the email, try it again and ensure you are using your Roku user account email address. When I set up a new Ultra a couple of weeks ago, I received the email within minutes. 

[Iloveava]

Tried numerous times and cannot get activation email.  

[atc98092]

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@Iloveava wrote:

Tried numerous times and cannot get activation email.  

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It sounds like Roku has had an issue with their activation server. It's happened a couple of times this year. Hopefully @RokuDanny-R has seen this and passed it along to their tech support. Unfortunately, there's no email address that you can alert Roku when issues like this appear. 

[jillw1999]

It’s working now! I just tried again and the activation email came right away.

[atc98092]

Great! Sounds like they got the server back online. 

[survivor820]

This is my second Roku Streaming Stick  purchase. Everything was right until the activation code email did not appear. I have gone through restart Roku, Factory reset, changed to a different email; have checked trash and nothing (I receive emails from Roku frequently--12/13 is my latest) do not have option of another WIFI. This is my fourth device; second Streaming Stick; all of my earlier devices have been error free as far as set up, obtaining activation code; am frustrated now. Ordered this from Amazon; ready to return to a Kohl's for Amazon return.

Any other thoughts? Thank you for any assistance