Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
DJJJ
Newbie

Dashcoop asking for another payment

Dashcoop on both my new TV and old TV is asking for another payment. How do I get this app to work on my new and old sets, without paying for it again? Thank you. 

0 Kudos
2 REPLIES 2
Michelle3
Roku Guru

Re: Dashcoop asking for another payment

I hate to tell you this but I do not believe you can do that.

Hopefully someone at Roku will help you more in this situation.

~ Jordan

I’m into videotapes and old electronics stuff, including extenders, converters and analog 4:3 TV sets (which are obsolete these days), and Miss Bianca is my favorite character in Disney’s The Rescuers (1977) and its sequel, The Rescuers Down Under (1990). I am not a Roku employee, only a user like you. ~ Jordan

Roku Express+ 3910X
0 Kudos
Brandon-Roku
Retired Moderator

Re: Dashcoop asking for another payment

Hey @DJJJ, we understand that you are being prompted to update your billing. This is something prompted through the Dashcoop application and would have to be handled through them. We can assist with any of your billing information for your Roku account, but in this case, we would have to refer you to Dashcoop's support team for them to better handle this.

0 Kudos