Roku setup

From linking a device to your account to adding channels, find Roku setup troubleshooting help and activation support from our community support forum.
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djw2001
Newbie

Re: I cannot scroll down to enter me email address on the Activate page

I found the ok button will bring up the keyboard.

cjohr93
Reel Rookie

Re: I cannot scroll down to enter me email address on the Activate page

Thank you!  The keyboard eventually appeared, although I’m not sure how.  Your answer will be useful for future reference.

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Re: Cannot enter email address on TV screen to activate ROKU Premier

To add, there seems to be no way to use my roku remote to enter an email address. Please advise.

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Re: I cannot scroll down to enter me email address on the Activate page

Yeah! Hitting the “ok” button was the information I needed. Thanks.

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MyU5ERNAME
Newbie

Re: Cannot enter email address on TV screen to activate ROKU Premier

Had the same problem.  Wait a few minutes on the email screen and then push OK. It will advance to a keyboard to type in an email.  If it doesn’t work, wait longer.  

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Re: Cannot enter email address on TV screen to activate ROKU Premier

Hello I've been trying to put my email address on my Roku Smart TV and won't go through what do I do

 

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RokuKariza-D
Roku Guru

Re: Cannot enter email address on TV screen to activate ROKU Premier

Hello @Sinlesscrimes

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern? Do you receive an error code or message? 

With more information, we can assist you further.

All the best,
Kariza

Kariza D.
Roku Forum Moderator
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mick2621
Newbie

Re: no control panel on tv screen to move where to put my e-mail address.

[personal information]

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Re: Unable to enter email address during initial Set-up of Roku Express

I am stuck on screen asking for my email address to get a Roku activation link, but remote does not connect me to a keypad to be able to type in email address.  This is a remote for Roku Express; I've pressed every button and arrow keys available, buy t nothing happens.  My TV is a LG 4N5300.  What can I do besides purchasing a new TV which I cannot afford.  Please HELP!

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Re: I cannot scroll down to enter me email address on the Activate page

Thank you so much!!  I held down the OK button and it did bring up the keypad and I have now activated my Roku.  I am a happy camper.


@djw2001 wrote:

I found the ok button will bring up the keyboard.


 

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