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Can't add roku to my account

New to roku. Made an account and I can not link my roku to my account it's an older Roku

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Roku Guru

Re: Can't add roku to my account

At what step does it fail?  Is there an error message? 

What is the model #?  (Four digit number please.)

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Community Streaming Expert

Re: Can't add roku to my account

As @Strega said, find the model number and see if it falls under one of the "Legacy models" here:

Hardware specifications | Roku Developer

I don't know if those models can still be linked to an account.  If it's not that, give us more information.

Roku Community Streaming Expert

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