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Brand new roku has like a terrible lag

Help. My brand new roku express streaming device has such a terrible lag. At first I thought the remote wasn’t working. So I reset it and it says it’s paired. It seems like it takes 15 min after pushing a button for the roku to react to what button was pushed. Has anyone had this problem. Have had it plugged in for a hour and haven’t even gotten past the initial setup process. 

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Re: Brand new roku has like a terrible lag

Same experience. Considering returning it.

Remote pairs bit does nothing 

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