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Queenredd94
Newbie
‎04-30-2021 09:15 AM

Activation code won't show up on TV

I got my tv yesterday the activation code won't pop up at all. Can some one help me please so I can finish activating.

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Queenredd94
Newbie
‎04-30-2021 09:17 AM

Re: Activation code won't show up on TV

@RokuDanny-R  could you help me with my activation code please? It won't show up on the tv.

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renojim
Community Streaming Expert
‎04-30-2021 01:28 PM

Re: Activation code won't show up on TV

What does show up on the TV?

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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RokuMary-F
Community Moderator
Community Moderator
‎05-01-2021 02:57 PM

Re: Activation code won't show up on TV

Hi @Queenredd94,

Thanks for posting in the Roku Community!

You can try performing a factory reset on your device. This will reset all settings and return your Roku device to a state ready for initial setup.
For more information on how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

We also recommend taking a look at the additional troubleshooting steps provided by our Support page here: How do I resolve an issue when activating or ... - Roku

Please try doing this and see if it helps with what you're experiencing.

Thanks,

Mary

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