Hello @cmurray1970
Thanks for the post.
Since you're getting ‘We can't seem to reach you by Email’ when trying to use the activation link, tap ‘Resend’ on your Roku device and another email will be sent. After a moment, look in your inbox for another message from Roku with a new activation link for you to try.
If still no luck, please reply here with the serial number/device ID of your Roku player. It consists of 12 alphanumeric characters and can be located at the back or underneath the device itself.
Keep us posted!
All the best,
Kariza
Kariza D.
Roku Forum Moderator