Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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iggy67
Level 9

why can I not watch videos on my phone? It keeps asking for devices

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i'm trying to watch a channel (Roku app) on my phone but it keeps looking for devices. How can you have devices if you're on cellular network out and about? for example, the Weathernation TV channel.

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RokuDanny-R
Roku Employee
Roku Employee

Re: why can I not watch videos on my phone? It keeps asking for devices

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@iggy67

Thanks for the post.

Please be aware that the Roku mobile app will not be able to stream all the channels on your Roku device. 

For more information about the Roku mobile app functionality, visit our Roku upport page here: Install the mobile app


Thanks,
Danny

Danny R.
Roku Forum Moderator

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RokuDanny-R
Roku Employee
Roku Employee

Re: why can I not watch videos on my phone? It keeps asking for devices

Jump to solution

@iggy67

Thanks for the post.

Please be aware that the Roku mobile app will not be able to stream all the channels on your Roku device. 

For more information about the Roku mobile app functionality, visit our Roku upport page here: Install the mobile app


Thanks,
Danny

Danny R.
Roku Forum Moderator
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GaryJS
Level 8

Re: why can I not watch videos on my phone? It keeps asking for devices

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I have the same problem that ONLY happened about 2 weeks ago.

Prior to that, the Roku app on my iPhone 14 would allow me to stream / watch ANY Roku TV channel (Live TV or Roku Channel) on my phone. Now when I try to actually watch a channel, the app turns the actual Roku player and my TV in the living room on and I "may" get the channel to open on my phone. 

Plus, the app insists on controlling my Roku 4k in the living room. If I can get past that, which hasn't happened now for 2 or 3 days, I could pull up the channel guide and see the channel listings but not see the show playing.

App keeps searching for devices 

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