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Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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bobcpagmailcom
Level 7
2 weeks ago

android showing Roku channel

I was watching Roku on the tv and then switch to my Samsung android tablet to finish. About a week ago i no longer could access the Roku channel using the Roku app on my tablet. I deleted the app and reinstalled it./ but now do not get device as an option to view. What happened?

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RokuNimfa-C
Roku Employee
Roku Employee
2 weeks ago

Re: android showing Roku channel

Hi @bobcpagmailcom, 

Thanks for your post. 

We're here to help you get back to streaming on your Roku mobile app. For us to help you better, we will ask a set of questions to isolate the issue.

  • Do you receive an error message or code? 
  • Does this happen on all movies/shows or on specific content only?
  • Are your mobile device and your Roku device are on the same wireless network?
  • Have you tried to use another mobile/tablet device and see if you have the same issue?

Keep us posted on what you find out! 


Regards,
Nimfa

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