Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Nlh1963
Newbie

Will not work when trying to change channels by typing the new channel in. Everything else on it w

The remote on my mobile app works for on/off, volume, and using arrows to scroll up & down on channels BUT when I hit remote and then the keyboard comes up, I type in the channel# for live TV and it does nothing at all.  It worked a couple times but that's it.  It sucks when the last live TV channel you watched is maybe 300 and you want to watch channel 66 now, it was great when I could use the remote on phone and type the new channel to change to BUT when you have to scroll down several hundred oh boy!  Can anyone help me??

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DBDukes
Community Streaming Expert

Re: Will not work when trying to change channels by typing the new channel in. Everything else on i

@Nlh1963 

If you're using the mobile app, and if an app update did not coincide with loss of functionality, sometime simply restarting the mobile device resolve hiccups with an app. Have you tried that?

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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