Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Why is private listening suddenly glitching and popping?

I have been using the private listening feature on the roku mobile app for a long time and just this week, I seem to be having issues with the audio. The sound keeps glitching/popping every couple of seconds. Is anyone else having this issue? 

And yes, I’ve already tried all of the trouble shooting options…

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3 REPLIES 3
TVolpe1978
Reel Rookie

Re: Why is private listening suddenly glitching and popping?

I am currently having similar issues. Ive tried 3 devices and multiple apps and when I tried to do private listening it's all weird digital static. It's unlistenable 

Risco
Channel Surfer

Re: Why is private listening suddenly glitching and popping?

Same issue here. Any suggestions to fix are welcome!

Cjordan265
Newbie

Re: Why is private listening suddenly glitching and popping?

I have used the private listening feature a great deal, but a few weeks ago I have had nothing but trouble. It turns off and on by itself. I have trouble hearing and I thought this feature was a lifesaver but now I’m missing everything. I hope this will be fixed. The app updated and private listening never worked correctly again. There has been an update since and I thought it would have been fixed. I tried the trouble shooting ideas (including deleting the app & re-download) with no resolution.  Please, fix this problem tech support; please.