Help

Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
PhilGC
Level 7
‎09-29-2021 09:45 PM

Version 8.0 Mobile App not functional on iPad Pro

Remote App updated to version 8.0 on my iPhone and iPad. Works fine on the iPhone but the is not useable on the iPad as the format layout is not correct. Not sure how to report the bugs in this version or if I can reinstall the previous version until this gets corrected.

Labels (1)
Labels
Reply
2 REPLIES 2
karenamanda1958
Level 7
‎10-01-2021 03:38 AM

Re: Version 8.0 Mobile App not functional on iPad Pro

I’m having the same issue.  I’ve restarted my roku and ipad twice, and reinstalled the roku app. The remote controls are not centered on the ipad, and I can’t access the button to switch the sound from tv to my ipad. It was working fine up until yesterday. Thanks

Reply
karenamanda1958
Level 7
‎10-01-2021 05:48 AM

Re: Version 8.0 Mobile App not functional on iPad Pro

I figured out a workaround. Before opening up the Roku app on your iPad, tilt the iPad to the vertical position and lock the screen. Then, start up the app and it should be centered when it comes up.

Reply