I pay for the VEVO premium subscription. It was working well for a while but has recently stopped. VEVO tells me to become a premium subscriber which I already am. When I try to log in it tells me to check my credentials. The credentials are correct but can’t log in. Along with not being able to log in I also am not getting the premium features. VEVO says it’s Roku and Roku says it’s vevo I’m just getting the run around. I’m at the end of my rope with this. I have reached out to both Roku and vevo with no help. What can I do about this.
Hey @Sugarnipz1
Thanks for reaching out here in the Community!
In some cases, removing the channel and then re-installing it may help. To ensure the process is successful, follow the steps below making sure you restart your Roku device before adding the channel again.
Please keep us updated.
All the best,
Kariza