Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Kblango
Newbie

Trying to figure out how to retrive my device back on my phone remote

I really never had any issues with my Roku but it seems since the new upgrade it hasn't been right since! Somehow it took off one of my devices and I can't seem to get it back on my phone please help!

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makaiguy
Community Streaming Expert

Re: Trying to figure out how to retrive my device back on my phone remote

The phone app can only see Rokus that are connected to the same local network as the phone is using.

Does the "missing" Roku have a functioning connection to your network?  Can it connect to channels and view programs?

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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