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Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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UghEffinTech
Newbie
‎02-13-2021 11:30 PM

THIS IS BOGUS!!! Can’t get support but app not working!!!

I can’t seem to pair any devices on my Roku mobile app.

I got this Roku so I could watch my favorite shows while my kid is sleeping, but now it turns out I can’t pair my headphones? So much for private listening!

Amd kn top of all that, Roku doesn’t offer agent support for my device.

I’m so furious I could break this thing. I wish I hadn’t spent the money.

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makaiguy
Community Streaming Expert
‎02-14-2021 11:47 PM

Re: THIS IS BOGUS!!! Can’t get support but app not working!!!

If your Rokus are linked to your home network, the Roku app on your phone should be able to access them, provided your phone has wifi enabled and you are connected to the same local network as your Rokus are.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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