Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Spotify won't open on TV via ROKU (stick).

Channel app loads on ROKU but then won't open. There's no message indicating reason. I've unloaded and reloaded without success. 

Labels (1)
0 Kudos
Retired Moderator

Re: Spotify won't open on TV via ROKU (stick).

Hi  @jaxjohnson

Welcome to the Roku Community!

To ensure the process of removing and re-adding the Spotify channel is successful, make sure to restart your device before adding the channel back in. from the Settings menu by navigating to  Settings > System > System restart > Restart. However, if it still has no dice and the issue is only with the channel alone, this is a good indication that there is likely an issue within that specific channel that will need to be addressed with an update from the channel publisher. Channels on Roku are created and maintained by each channel publisher. In this case, you'll want to reach out to Spotify support directly to share your feedback.

Warm Regards,

0 Kudos