Roku mobile app

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Skipped Authorization screen info

We are at a hotel and clicked through the authentication info screen without authenticating via phone. How can we get back to that screen with the information? Roku is connected to the hotel internet.

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Community Streaming Expert

Re: Skipped Authorization screen info


Do NOT do a factory reset.

First, try unplugging the device for a minute, then restarting it. Does that work?

If not, Settings > Network will take you to an area where you can reset the network connections. Naturally, you need a remote, so have that handy (app won't do for this). After you reset the network connections, it will have to go through the connection process again.

Roku Community Streaming Expert
Note: I am not a Roku employee.

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