Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Roku remote app cannot find my Roku tv

I cannot connect the app to the tv, what do I do? 

My Roku remote broke and I have been using the Roku remote app and it’s been great and never had any issues. However, I’ve been having problem with my Comcast Modern and had to switch it out. Now I can’t seem to get it to connect at all! The tv is connected by wired to the modern but it is still not connected. Ugh, why didn’t Roku add buttons on the tv, it would have help a little. This is such a pain in the **bleep**. Please help me. Any suggestions with be greatly appreciated. Thank you 

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Roku Guru

Re: Roku remote app cannot find my Roku tv

Try setting your current Wi-Fi SSID and password to be exactly the same as the router the Roku was previously connected to.

If you can't remember them or that doesn't work, then you may need a new remote. 


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