Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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singtneyu
Newbie

Roku app remote question?

Is there a permanent fix I can do to reliably use the app remote without having to check connection every single day because the wake this device function NEVER works and it's becoming so very annoying.

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2 REPLIES 2
Streamer317
Roku Guru

Re: Roku app remote question?

Which Roku device are you using? Do you have an Android or an iOS device? Which version of the Roku Remote Control app are you using? If your Roku is falling asleep try disabling the bandwidth saver function under settings/ network. Is your Roku plugged into the wall or USB TV power? Keep in mind that your Roku and phone must be on the same WiFi channel. More information would help.

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renojim
Community Streaming Expert

Re: Roku app remote question?

@singtneyu, try turning off "power saving" under Settings->System->Power.

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