Roku mobile app

[Bdryr]

So my Roku app randomly stopped working it opens but closes after 10 of the purple Roku pops up. I have tried reinstalling but to no avail. HELP!!!!

[RokuDanny-R]

@Bdryr

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What are the 10 purple Roku pop ups you are describing? Can you provide a screenshot of what you are experiencing so we can better understand the issue you are seeing?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[236er]

Having same issues on iPhone 12. App is not opening. Try’s to open and then crashes. Reinstalled app doing the say thing. It like an compatibility issue.

[ATazmi]

I am having the same problem with

iPhone 11 Pro 
iOS 15.6.1

been having this issue for two weeks now since I bought my current ROKU.

I think the problem is an access problem, the app doesn’t ask for permission to connect to devices in the local network.

[ATazmi]

Is there any solution for this problem?

[RokuDanny-R]

@236er @ATazmi

Thanks for the posts.

If you are unable to resolve the issue, can you please provide us with the following information:
-mobile device brand and model
-mobile device OS
-Roku mobile app version
-steps to reproduce the issue

Once we have this information, we will be able to assist you further.

Thanks,
Danny