So I just moved into my college apartment and took the Roku 3 system that was used at home to my new apartment. My family and I lost the remote for our Roku 3 system a few months ago so we have been using the mobile app. Now that I am in a new apartment with different Wi-Fi, I am unable to use my Roku remote app to connect my Roku 3 system to the Wi-Fi. The issue is, both need to be paired but neither can be paired unless I connect my tv to the Wi-Fi, which I am unable to since I do not have the physical remote. Is there a solution to this?
Hi @User91 Thanks for posting in the Roku Community!
Please be advised that you will need a physical remote in order to input your new password and connect to a new wireless network. For US customers, you can check out replacement remotes in our accessories store here
Hope this helps! Let us know if you have any other concerns.