Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Reel Rookie

Roku App won't find Roku Device

We have a Roku Premium.  We have the latest Roku app.  The app cannot find the device and allow the phone to operate as a remote.
We have followed every step in the Roku protocol to resolve this issue.   These include confirming we are on the same wifi network; repowering everything; enabling detection in the device's settings and manually entering the device's IP address.   None of these work.  Roku support has been non-responsive.   What now?


Re: Roku App won't find Roku Device

I know what you mean I got a TCL Roku TV from walmart and won't connect with the app 😥

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