Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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manikqile
Newbie

Questions about using mobile app as remote

I currently own the roku 1 and forgot the remote at my old place. Is there a way I can use the app to connect to the device and use it as a remote? The roku is not connected to my network. any ideas? I tried customer support but very unhelpful.

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DBDukes
Community Streaming Expert

Re: Questions about using mobile app as remote

@manikqile 

You'll need a remote to connect to a network. The good news is that you can find cheap universal remotes (IR) that work with Roku. You can find them at Walmart, Best Buy, Family Dollar, CVS, Walgreens, Dollar General, bunch of places. Just make sure the packaging says it will work with Roku.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

makaiguy
Community Streaming Expert

Re: Questions about using mobile app as remote

@manikqile-

The Roku 1, model 2710, was released back in 2013. Before spending money on a remote to work with a Roku 1, you might consider putting those dollars toward buying a current model, which of course comes with its own remote.

Many enhancements have been added to models since 2013.  Any current model will run rings around a Roku 1 in terms of response and performance. And although Roku is still including Roku 1 in its operating software updates for the time being, some popular channels (Amazon Prime Video, Hulu Live TV, Paramount Plus, to name a few) won't even run on it.

One caveat before abandoning your Roku 1: If you need its composite outputs (red/white/yellow RCA cables) to connect to an old standard definition TV without HDMi ports, the most recent Roku model with composite outputs was the 2017 version of the Roku Express+ (model 3910) which is no longer available.

 

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
MilesT
Roku Guru

Re: Questions about using mobile app as remote

Or buy a replacement roku1 or compatible remote on eBay, secondhand. 

But note also the good advice in @makaiguy  response about upgrading to latest (or later secondhand).

Not a Roku employee
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Orphan84
Newbie

Re: Questions about using mobile app as remote

Was a charge made 

 

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