Samsung Galaxy S22 and using the Roku app on a Streaming Stick+
The private listening is enabled within the app. I get no sound through my Bluetooth earbuds that are connected to my phone. When I put the earbuds away in the case I get the message "private listening deactivated", yet I get no sound, nor does the TV sound stop. Isn't there supposed to be a green dot by the headphone symbol when things are theoretically working?
I am having this issue with my TCL roku tv. I was previously able to use the private listening with multiple sets of Bluetooth headphones on which channels I wanted. Now when I try to use the private listening I get a pop up message that reads: “private listening activated. To disable, tap the headphone icon. *Feature available for streaming content and digital antenna tv only.” Even though it says PL is activated no sound comes out of the headphones and the tv reverts to regular volume after a few seconds. I’ve tried private listening on my other Roku devices and it still works just fine.
We apologize for the inconvenience you are experiencing with the private listening feature when using your TCL Roku TV. The issue could be with the device or the Roku remote app. To troubleshoot, we recommend trying the following steps:
Verifying that your headphones are properly connected and paired
Checking the volume on your headphones
Attempting to use a different pair of headphones
Restarting your TCL Roku TV and the Roku remote app