Roku mobile app

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My smart phone can't turn my tv off without turning my Roku

My smart phone can't turn off my tv without turning off my Roku Express 4k.  Just had an Android update.

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Community Streaming Expert

Re: My smart phone can't turn my tv off without turning my Roku

Roku operating system version 10.5 added a new "Power" item in the "Settings > System" menu for some of the latest Roku models. In my estimation, these power management options weren't very well thought out.  If this is the cause of your problem, it has been reported that pressing the Roku remote's Home key should bring your Roku to life. 

If you have a "Settings > System > Power" menu item, under "Auto power savings" see if deactivating "After 20 minutes of no interaction" keeps the Roku from shutting down.

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I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

Streaming Stick 4K+ 3821 | Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X
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