Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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ZakirahH
Level 7

Mobile App not connecting IP Address

My roku app is telling me to put in my Tv's IP Address to connect, yet whenever I put it in it says "A Roku device was not found at this IP Address." 

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RokuDanny-R
Roku Employee
Roku Employee

Re: Mobile App not connecting IP Address

@ZakirahH

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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