Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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Expressobike
Level 7

Mirroring doesn’t work….on Roku express with latest iPhone 14

Can anyone help? I’m sure I’m not the first… Cannot find solution. Don’t see Roku when I want to mirror from iPhone or iPad…??? iPhone 14 latest iOS iPad Air 5gen latest iOS…


Roku device model 3930c

-serial number x00400hpykd7
-device ID s014319pykd7
-software OS/version latest
(these can all be found in Settings > System > About)
-where are you located Canada 

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2 REPLIES 2
RokuKarla
Roku Employee
Roku Employee

Re: Mirroring doesn’t work….on Roku express with latest iPhone 14

Hello @Expressobike

Thanks for reaching out here in the Community!

Can you please provide us with more information regarding the issue you are experiencing? Does the issue only occur on a specific channel or all channels on your Roku device? What troubleshooting steps have you taken so far to try to resolve the issue? Are your phone and Roku device on or using the same network? How long has the issue been occurring?

We recommend doing basic troubleshooting steps on your device and checking if these steps would resolve: How to screen mirror your Android or Windows phone to your Roku streaming device 

Keep us updated!


Regards,
Karla

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Expressobike
Level 7

Re: Mirroring doesn’t work….on Roku express with latest iPhone 14

It happens at hotels. Maybe it’s because of there wifi setup?

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