Roku mobile app

[plainjanedfw]

Did you find a fix?

[Huggy1596]

iPhone wipe and restore fixed it

[Gettheskinny]

Replying to this thread, just hoping that Roku will pay attention to the fact that more than one person has this issue and get motivated to fix it. I can't believe a tech-support person at Roku actually believed that the problem is your brand new iPhone 14! My problem is exactly the same. I am using a brand new iPhone SE3. The Roku mobile app cannot find my Roku devices—I have to connect each one manually—and private, listening crashes the app every time! 

[V1User]

Replying to say this is not a “solution” for the problem but you’re lucky this finally worked for you specifically. There clearly needs to be an update to the app the resolve this issue for all users.

[SHESS429]

Did Roku ever respond? I’m having the same problem with my iPhone 14.

[Huggy1596]

The solution was as simple as restore from backup.  It’s fine now.

that was suggested by Apple

[plainjanedfw]

Nope.  No response from Roku and the proposed solutions (including a restore on the phone) DOES NOT work.

[Remington99]

How did you contact support?  When I go into the contact page on their website, both the chat and phone options are greyed out.