Did you find a fix?
iPhone wipe and restore fixed it
Replying to this thread, just hoping that Roku will pay attention to the fact that more than one person has this issue and get motivated to fix it. I can't believe a tech-support person at Roku actually believed that the problem is your brand new iPhone 14! My problem is exactly the same. I am using a brand new iPhone SE3. The Roku mobile app cannot find my Roku devices—I have to connect each one manually—and private, listening crashes the app every time!
Replying to say this is not a “solution” for the problem but you’re lucky this finally worked for you specifically. There clearly needs to be an update to the app the resolve this issue for all users.
Did Roku ever respond? I’m having the same problem with my iPhone 14.
The solution was as simple as restore from backup. It’s fine now.
that was suggested by Apple
Nope. No response from Roku and the proposed solutions (including a restore on the phone) DOES NOT work.
How did you contact support? When I go into the contact page on their website, both the chat and phone options are greyed out.