Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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IOS app login fails with invalid credentials

IOS app won’t log in.  I can use LastPass, or type in my credentials manually.  Works on website, Roku device - DOES NOT work in app.

Latest IOS, deleted app, shut down phone, reinstalled app - of course this makes no difference, and why would it?

I’m almost certain (as an IOS dev myself) that your app is mis-handling special characters.

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Retired Moderator

Re: IOS app login fails with invalid credentials


Thanks for the post.

Are you still experiencing an issue with authenticating with the Roku mobile app? Can you provide a screenshot of the issue you are experiencing when you try to login?

With more detailed information, we will be able to assist you further.


Danny R.
Roku Community Moderator
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