Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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IOS app login fails with invalid credentials

IOS app won’t log in.  I can use LastPass, or type in my credentials manually.  Works on website, Roku device - DOES NOT work in app.

Latest IOS, deleted app, shut down phone, reinstalled app - of course this makes no difference, and why would it?

I’m almost certain (as an IOS dev myself) that your app is mis-handling special characters.

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1 REPLY 1
RokuDanny-R
Retired Moderator

Re: IOS app login fails with invalid credentials

@Tadghostal66

Thanks for the post.

Are you still experiencing an issue with authenticating with the Roku mobile app? Can you provide a screenshot of the issue you are experiencing when you try to login?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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