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Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Ajju_999
Newbie
‎05-07-2021 11:56 PM

I lost my Roku remote and factory reset the Roku stick now I’m not able to stream in Roku

I’ve lost my Roku remote and I’ve also reset my Roku stick. Now I’m not able to connect to Roku stick using Roku mobile app. I have no details of the product that I’m currently using. Help me fix the problem 

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DBDukes
Community Streaming Expert
‎05-08-2021 12:14 AM

Re: I lost my Roku remote and factory reset the Roku stick now I’m not able to stream in Roku

You need a remote to set up a Stick. You can order a Voice Remote, which is compatible, from Roku, from Amazon, or from a retailer such as Walmart, Target, Best Buy, etc., which may be in stock locally, meaning you can get it running today.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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boogernose
Roku Guru
‎05-08-2021 12:34 AM

Re: I lost my Roku remote and factory reset the Roku stick now I’m not able to stream in Roku

You can order the exact Roku remote from Amazon or if youre lucky but you need the numbers.

Or you can opt for a Universal as mentioned.

---A problem clearly stated is a problem half solved---.
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