Roku device model: 3941X - Roku Express 4K
Serial number: X016000T431E
device ID: S07P217T431E
software OS/version (these can all be found in Settings > System > About) 11.0.0 Build 4193-CR
-mobile device brand: Google
model: pixel 4a 5G,
OS Android 13,
mobile app version: Software Version: 184.108.40.2064975
-steps to reproduce the issue you are seeing: The information provided is for one of my FIVE impacted Rokus that are STILL NOT WORKING WITH THE ROKU APP. I have done factory resets on all of them. I have unplugged them all and left them unplugged. I have reset my modem and router. I have uninstalled and reinstalled the Roku app. I have used different mobile devices such as Samsung, Apple, and Google devices and I am STILL unable to get the app to recognize ANY of the Roku devices in my home that DID previously work.
This is complete and utter BS on Rokus part. I want to SPEAK with someone and work to resolve this. How to I TALK to someone?!