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pnibbelin
Newbie

Clarity wireless headphones won't play when on Netflix or Prime

I can listen to regular channels on headphones but if I choose Netflix movie, all I hear is what's is on the regular channel.   I asked Clarity and they had no answer.  I don't know what to do.

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RokuDanny-R
Retired Moderator

Re: Clarity wireless headphones won't play when on Netflix or Prime

@pnibbelin

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue? Have you tried using another pair of headphones to see if you are experiencing the same issue occur?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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