Roku mobile app

[Clint1606]

I have an android a galaxy S 20+ and I am trying to watch two broke girls and when I go to the drop-down menu to change the season all of the seasons show up but when I select season two it just goes back to season one the same happens with all the other seasons as well

[Raymond5200]

I have the same issue on a s10

[RokuKariza-D]

Hi @Clint1606 @Raymond5200

Thanks for posting here in the Community!

For clarification, are you experiencing the issue on the Roku mobile app? Does it happen in a specific series/content? Please let us know. We'd like to know more about how we can help.

All the best,
Kariza

[Chappy0215]

I'm having the same issue with a Note 10 Plus; can't change seasons. This is when watching on mobile in the app. 

[Chappy0215]

Having the same issues in-app on Note 10 plus 

[TJ73]

Yes we are all having the same issue. Myself and others can not change seasons for any TV series when trying to watch on the mobile app. I have tried several different TV series and I can not change seasons for any of them. This seems to be affecting all Android devices as I am using a Samsung Galaxy s9 and every post is a different device. Please fix this issue ASAP, thanks. 

[Rocfire]

This is happening to me as well Samsung A52 5g. Specifically Doc Martin and Rules of Engagement. But seems to be any series.

[RokuDanny-R]

Hi everyone,

Thanks for the posts.

We are currently unable to reproduce the issue you are reporting.

Can you please provide the following information:
-mobile device you are using
-OS that the device is using
-specific steps to reproduce the issue
-any screenshots that can help us identify the issue you are seeing

With more detailed information, we will be able to investigate the issue further.

Thanks,
Danny

[PQuince]

Trying to watch Episode 3 of Eureka (2006) Season 5.

I'm using a Huawei MatePad 10.4 with Android 10.

I select or try to select Episode 3, Press Play, get told I don't have a subscription for this content, I then click Viewing Options and select Roku Free, then Episode 1 starts playing - NOT Episode 3.

Does this Help you get any further?

Are other people doing the same?

[PQuince]

New info.

Version 8.1.0.905869 will NOT let me change seasons.

But it has a better interface for watching shows in the App.

Version 8.3.0.939193 will let me change seasons, but it will NOT let me change episodes

And this version has a very bad interface for watching shows in the App.