Roku mobile app

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Jeffrey01
Level 7

Can’t add Disney+ in my roku LE here in the phillipines

Why there’s no disney+ in the channel apps here in the philippines can someone help me?

0 Kudos
1 REPLY 1
atc98092
Community Streaming Expert

Re: Can’t add Disney+ in my roku LE here in the phillipines

Nothing can be done. Disney controls the locations their channels can be installed and used on Roku Devices. The Philippines at this time are not considered a supported location, so Disney won't permit it there. You have to complain to Disney and tell them specifically to add access for Roku devices. Don't let them tell you it's available there, because it doesn't matter if it's available on other devices. They have to specifically permit it for Roku devices, and only Disney can do so. Roku cannot override the settings of a channel provider. 

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
0 Kudos