Roku mobile app

[Cayelee]

My Roku app remote does not have volume buttons. I need help! 

[makaiguy]

The Roku Remote app only has provisions for controlling the functions that the Roku it is connected to can actually control. 

If connected to a Roku streaming device the Roku remote app has buttons for Roku functions only, no buttons for the tv functions that the Roku cannot control.  (If you happen to have a physical Voice Remote, the power, volume, and mute buttons control the tv directly by infrared, they don't go through the Roku.)

If connected to a Roku TV the app dies have buttons for TV volume, power, and mute functions, as they are part of the Roku TV.  

[Jw22]

“If connected to a Roku streaming device the Roku remote app has buttons for Roku functions only, no buttons for the tv functions that the Roku cannot control. “

That sounds like that there is an actual technical reason that’s prevents Roku to have that function, but it shouldn’t be actually. I have an Nvidia Shield streaming device, their app can control TV volume as well as mute sounds completely. If Nvidia can do that, why Roku cannot? Please add this functionality. Thanks.

[HDMIGuy]

@Jw22 The Shield is at least twice if not three times the price of the Roku device.  Adding functions increases cost.

[Jw22]

@HDMIGuy 

First, it is important to let Roku community know the actual reason of not having this functionality. Do you agree it is technically feasible?

Second, all new functions and feature requests costs development efforts therefore money. Being able to control volume is such a basic feature of a remote controller (whether it is physical or app), so Roku definitely should consider this as a high priority feature request. 

it is actually bad to use false technical reason to deny a feature request and mislead the community.

[Vande414]

This is so ridiculously stupid and maddening. It's quite obviously a choice made by Roku to eliminate basic functionality that they already have existing (it's not a new feature or development, it actually cost them more to remove the feature) to push customers to buy their TV's. Blatant anti-consumer behavior, where's the FTC when we need them.