Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Theresaeileen
Reel Rookie

App picture problem

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I downloaded app on my tablet. I have audio but no picture. Roku works fine on my TV but I only have audio on my tablet using the app. 

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RokuDanny-R
Retired Moderator

Re: App picture problem

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@Theresaeileen

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Are you using The Roku Channel mobile app? Have you tried removing the app and installing it again to see if that resolve the issue you are seeing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

2 REPLIES 2
RokuDanny-R
Retired Moderator

Re: App picture problem

Jump to solution

@Theresaeileen

Thanks for the post.

Can you please provide more information about the issue you are experiencing? Are you using The Roku Channel mobile app? Have you tried removing the app and installing it again to see if that resolve the issue you are seeing?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
Theresaeileen
Reel Rookie

Re: App picture problem

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Thank you. I uninstalled the app and then reinstalled. It works now. Thank You!!!!

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