Placed order online (Streaming Stick), and purchase was immediately debited from my checking account. Then received email from Roku stating that there was an issue placing my order. I have tried contacting Roku support, but am NOT getting any help! You simply go round and round as my order # does not appear!
EXTREMELY frustrating
Flagging this to bring it to the attention of Roku employees @RokuDanny-R, @RokuKariza-D, & @RokuMary-F
Hi @jmv1,
Thanks for reaching out to the Roku community!
I understand your sentiments about your order and I would also feel frustrated in the same way. We'll have a member of our Support team reach out to you via email, they will continue assisting you from there and check the status of your order.
If you need any additional help and we’ll follow up to continue assisting you.
Best regards,
Mary