Help

Roku legacy products

Still have old Roku models? Find help and recommendations for older Roku devices that no longer receive software updates or aren't eligible for channel updates.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Stewartc22
Newbie
‎09-19-2022 07:43 PM

Roku express work what so ever not turning on

My Roku won’t even turn on it flashes then shuts off won’t work what so ever what do I do? 

0 Kudos
Reply
2 REPLIES 2
Stewartc22
Newbie
‎09-19-2022 07:45 PM

Re: Roku express work what so ever not turning on

I’ve had it for less then a year worked great before but now won’t do anything 

0 Kudos
Reply
AvsGunnar
Community Streaming Expert
‎09-19-2022 09:24 PM

Re: Roku express work what so ever not turning on

@Stewartc22 

First, try to rule out a power supply issue.

1. If using TV USB power port, try using the included power adapter at a wall outlet instead.

2. If currently using the power adapter at the outlet, try using another power adapter, (any 5volt, 1amp cell phone charger USB adapter will work).  Can also try another micro USB power cable, but normally adapter over cable would be likely culprit.

3. If under a year, then should qualify for warranty replacement. (https://support.roku.com/article/208757058)

 

Roku Community Streaming Expert
Just another Roku user... I am not a Roku employee.
Insignia RokuTV, Ultra 4660, Premiere+ 3921, Express 4k+ 3941, Streambar 9102

Reply