Tonight I turned on my TV/Roku to watch a movie and got the reef screen. It would not connect to Amazon Prime, Netflix, or other channels, indicating that I had a poor internet connection. It started to reload the Prime channel but the reload was crawling and never completed. Same for Netflix. Roku complained of a Poor internet download connection. There is an excellent connection to the wireless network where the Roku sits and I have no issue connecting any other device to the network or the internet. I tried the manual update and it updated to 10.5.0 build 4208-46. Following this update, the Roku would see the Wireless network, but would no longer connect to the Wireless network! I tried to re-enter my network SSID manually, as well as the network password, to no avail. I then followed it up with a factory reset, and the game is over! No connection to the wireless via the setup at all.
Can support provide a manual USB update file via the computer, to download and use on the Ultra to get it working and connected again? Otherwise, this device is a doorstop!!
Looking for answers........
