Roku legacy products

Still have old Roku models? Find help and recommendations for older Roku devices that no longer receive software updates or aren't eligible for channel updates.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
2User
Newbie

Roku 2 and Roku 3 devices started with a static screen today

Both my Roku 2 and Roku 3 devices started displaying static screen today over top the usual screen...I've tried the factory reset, turning everything (devices, TVs, Router) on and off, unplugging, and switching the HDMI cable.

Is anyone still using either of these devices without a problem today?

0 Kudos
1 REPLY 1
RokuEuniceL
Retired Moderator

Re: Roku 2 and Roku 3 devices started with a static screen today

Hi @2User,

Greetings from the Roku Community!

We're glad to assist you with your problem with your Roku devices that are displaying a static screen. We'd like to know more about it so we can assist you further.

  • Is the issue happening on all contents or channels, or is this isolated to one content or channel? (Specify)
  • What is the software OS version and build of your Roku devices? You can check on Settings > System > About.
  • Can you send us a photo of the issue that you are experiencing?

We'll be waiting for your response.

Kind regards,

Eunice

Eunice L.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to searchpost your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.
Additional Resources
Check out our support articles for more content.