Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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caitlynn12
Level 7

roku not showing on mobile app

i had internet issues a couple months back that effected my roku and mobile app. i cannot seem to find my roku in my room on the app. there are other roku’s located around the house, its showing one thats in the living room that is not connected to the same network that i have. any help? 

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StreamerUser
Level 20

Re: roku not showing on mobile app

1) Restart the Roku, phone and modem/router/gateway - try again

2) Uninstall the Roku Remote app, restart your phone, and reinstall the app - try again

3) Rollback the Roku Remote app to the previous version - try again

4) Reset your phone's network settings:  Settings/General/Reset/Reset Network Settings - try again

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