Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
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cuahanghoatuoi9
Level 7

i question "Cannot login to app"

hi, everyone, 

I'm using the latest version of the Roku app for iOS on a iPhone X but every time I try to log in I get a username/password error. I can log in just fine with the website.

Thanks you so much ! 

 

#ios @mobile

 

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1 Reply
StreamerUser
Community Streaming Expert

Re: i question "Cannot login to app"

1) Verify you are using the correct username/password combo - try again

2) Restart your phone - try again

3) Uninstall/reinstall the app - try again

4) Roll back to an earlier version of the app - try again

 

StreamerUser
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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