Roku Mobile App

Help with the Roku Mobile app on Android and iOS, adding channels, using remote control functionality, playing content from The Roku Channel, using Play on Roku, mobile private listening, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Level 8

Windows Store App — What happened?

Jump to solution

Last year I bout a Roku TV for my daughter and was thrilled that there was a Windows 10 App for controlling the Roku (like she also used on her iPhone). So I buy an Ultra later and go to get the Windows 10 App and it says "Unavailable" in the Windows Store. I think this is just a temp thing, thinking there is an update coming or something. I keep checking back and it appears it is not coming back! Argh!

Googling this, there are a lot of unhappy campers like me out there. 

I have the Android App, but I want the Windows App with my Windows Tablet that controls everything else in my media room! What is going on? Was it removed so we will buy the tabletop remote? I hope that is not the reason.

Labels (1)
1 Solution

Accepted Solutions
Highlighted
Level 21

Re: Windows Store App — What happened?

Jump to solution

Yes, it was removed. No official explanation was given. It did have a bug that I recall, but have forgotten exactly what it was. Couldn't log into your Roku account if I remember correctly. Apparently the bean counters at Roku decided their app budget was better spent on iOS and Android devices. I too believe that to be a mistake, but I'm just another user like yourself. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

View solution in original post

7 Replies
Highlighted
Level 21

Re: Windows Store App — What happened?

Jump to solution

Yes, it was removed. No official explanation was given. It did have a bug that I recall, but have forgotten exactly what it was. Couldn't log into your Roku account if I remember correctly. Apparently the bean counters at Roku decided their app budget was better spent on iOS and Android devices. I too believe that to be a mistake, but I'm just another user like yourself. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.

View solution in original post

Highlighted
Level 8

Re: Windows Store App — What happened?

Jump to solution

Yes they made a mistake if they have permanently removed it. I appreciate your response. Let's hope they come to thier senses.

Highlighted
Level 7

Re: Windows Store App — What happened?

Jump to solution

Come on Roku, at least give us closure and tell us what happened.  I just want to be able to use my Roku  remote app to control Roku on my PC.  This can't be an uncommon use case.

Highlighted
Level 8

Re: Windows Store App — What happened?

Jump to solution

My wife and I sit in different chairs as we watch our Roku and we have one remote.  We used the app on the laptop as a remote and I was able to control volume and inputs but after I reformated my windows10 the app is nowhere.  Wonder if anyone has the download and can post it somewhere.

0 Kudos
Highlighted
Level 21

Re: Windows Store App — What happened?

Jump to solution

@ebgwd wrote:

My wife and I sit in different chairs as we watch our Roku and we have one remote.  We used the app on the laptop as a remote and I was able to control volume and inputs but after I reformated my windows10 the app is nowhere.  Wonder if anyone has the download and can post it somewhere.


Roku has discontinued support for the Windows app, so it's no longer available. I am not aware of any install file available. It was always installed via the Windows Store, so there was never a downloadable file. 

Dan
Roku Stick (3600), Ultra (4640), Ultra (4670), Premiere (3920), Insignia 720p Roku TV, Sharp 4K Roku TV, Nvidia Shield, Windows 10 Pro x64 running Serviio and Plex on a wired Gigabit network.
Highlighted
Level 8

Roku Windows App — What happened? OFFICIAL ANSWER

Jump to solution

I understand that you are facing issue while trying to add the Roku App in your laptop,
let me do my best to fix this issue. 


You are experiencing this issue because
the Roku app is no longer available for the Pc and laptops.

The Roku app is supported only on the smartphone.

(Smiley SadAnd ROKU stock price continues to DROPSmiley Frustrated)

I kindly request you to add the Roku app on your mobile to control your Roku device or you can use a screen mirroring option in case if you are planning the watch the content in your laptop on the TV screen. Please click the below link and follow the procedure to do screen mirroring. 

https://support.roku.com/article/208754928 
(How do I use screen mirroring with my Android™ or Windows® device?)


If the issue is not fixed I kindly request you to write is back
Thank you.
Roku Tech Support

0 Kudos
Highlighted
Level 7

Re: Windows Store App — What happened?

Jump to solution

@ebgwd wrote:

My wife and I sit in different chairs as we watch our Roku and we have one remote.  We used the app on the laptop as a remote and I was able to control volume and inputs but after I reformated my windows10 the app is nowhere.  Wonder if anyone has the download and can post it somewhere.

Play press your luck game download game here and read summoners war what runes to keep and guides for free.


My husband and I was having the same problem as you. Good thing someone have provided a solution. You just have to carefully follow the instruction given. Have a good day!

0 Kudos